Your goal when creating a Customer Success solution should be to create minimal client touch and maximise client retention.
We offer a full-service Customer Success set up and implementation for small businesses.
We can help you to reduce the repetitive daily tasks and automate as much of the process whilst retaining the personal touch.
Areas of expertise include:
- Planning and setting up your CRM
- Documenting workflows and, if required, automating workflows
- Customer registration and onboarding
- Producing user guides and video tutorials for training.
- Ongoing customer support.